1.     Why is it important to analyse an organisation’s objectives when identifying change requirements or opportunities?

2.     Give three examples of the types of strategic change that may be required as a result of an analysis of organisational objectives.

1.     Why should existing policies and practices be reviewed against strategic objectives?

2.     Imagine that an organisation has a new strategic objective concerning the introduction of new technology throughout the business which will affect all employees. Which types of policies and practices may need to be reviewed in the light of this objective?

1.     Give six examples of the types of external trends or events that may impact the achievement of an organisation’s objectives.

2.     Using the PESTLE analysis tool, identify three current factors in each category which affect (or may potentially affect) your industry sector.

1.     Give 3 examples of each of the following factors which may result in change in an organisation:

2.     Imagine that a graphic design company has found that they are only delivering 70% of customer projects on time, that customer satisfaction is low and that a competitor has started trading on the same business park, targeting the same customer base. What changes might arise from this set of circumstances?

1.     Why is it important to review and prioritise change requirements or opportunities with relevant managers and specialists?

2.     Group and case study questions

a)     In groups of three/four, the learner should consult with the group:

Meet with a group of managers about proposed new changes in manufacturing processes to improve productivity and reduce waste for the supply of ready-made sandwiches. Draw up an agenda for a meeting with this group and consult them about the proposed changes and their priorities.

b)     Case study exercise – to be carried out in pairs, the learner should brief:
Brief a contractor to support you in identifying opportunities for a major change in your organisation/example organisation. What key points would you wish to include in this conversation?