Instructions

Listen carefully to the interview and consider the communication issues discussed. Read whatever background material you have gathered about the organisation. Drawing on materials from Topics 8 to 12 identify and evaluate the interpersonal communication issues in your participant’s organisation from the employee’s point of view. Relate these issues to theory and use academic research to support your findings. Present your findings in your report.

In this report:

• include a section which describes the company and the interviewee. Use pseudonyms for the employee and the company. Do not use real names.
• important! Ensure you describe and reflect upon your methods for conducting this research: how did you select your interviewee, how did you persuade them to participate, what kind of interview techniques did you apply? Refer to relevant theories on persuasion, presentations, interview techniques, possibly intercultural communication, and so on.
• describe your findings, and analyse them using pertinent theories (from not just Module One but certainly from Module Three). Reference the theories appropriately.
• include recommendations for your participant’s organisation. In your recommendations, make sure that you offer viable solutions. If there are no problems at all, then analyse which factors ensure that communication is so successful in this company.
• include the informed consent form as an appendix.

Throughout your report, do not refer to your participant or their organisation by their real names. Use pseudonyms at all times, to protect the identity of your participant.

You must have at least eight academic (peer reviewed) references in your report. No Wikipedia or World Wide Web (Googled) references will be counted as academic.

Structure your report according to the relevant readings set for Topic 6:

• Interpreting the Assignment task: Report.
• Report Writing.
• Report Writing Checklist.
• Writing an Abstract or Executive Summary.
• How is an Abstract Different from an Introduction?
• Introductions and Conclusions: Report.

Please note that all formal academic reports require the following sections:

• Title.
• Abstract (or often referred to as an Executive Summary or Summary in Business).
• Table of Contents.
• Introduction.
• Methods, Methodology or Procedure.
• Findings.
• Discussion or Interpretation of Results.
• Conclusions.
• Recommendations (if requested).
• List of references.
• Appendices (or Appendix if there is only one).